If you purchased your digital signage solution from one of 3M Digital Signage's qualified dealers, please contact them directly for your support needs. Your dealer is well acquainted with you and your project, and is best able assist you.
In the event your dealer is unable to resolve your problem, feel free to call us direct.
Also, be sure to check your user manual for detailed instructions on installation, content loading, and many other technical issues.
For Network and Solo Edition users, PDF files of product manuals, plus additional information not included in the printed manuals (FAQ, product instructions) can be downloaded from the web portal at www.3MDS.com.
3M Digital Signage's End User License Agreement authorizes customers to download and print one copy of the product manual for each license. Additional printed manuals may be purchased for $40.00 each by contacting 3M Digital Signage.
3M Digital Signage offers our customers comprehensive technical services and support for our products. Support options for your product may include phone or e-mail assistance.
Telephone support is available Monday through Friday, 8am to 5pm PST. If you leave a message during business hours, we'll return your call within one hour. Outside of regular support business hours, you may leave a message to receive a callback as soon as possible.
E-mail Technical Support:
Send your questions to: support@3mds.com
Technical Support:
Main Office – Seattle
Monday - Friday 08:00-05:00 PST
In Washington: 206-855-2001
Call U.S. Toll-Free 1-888-460-8866